Add Content to the Woocommerce Customer Failed Order Email

In this post we will show you how you can add custom content to the Woocommerce emails that will be sent to customers when the order status is “Failed”. Note that the “Failed” email is only sent if the order status is set to “Pending payment” before.

 

This is how the “Failed” Email looks like before adding the code:

Add Content to the Woocommerce Customer Failed Order Email

 

You can add the content by adding the following code to your functions.php file:

// Add Content to the Woocommerce Customer Failed Order Email --------------- start //
add_action( 'woocommerce_email_header', 'arrow_design_add_content_specific_failed_order', 20, 4 );

function arrow_design_add_content_specific_failed_order( $email_heading, $email ) {
if ( $email->id == 'failed_order' ) {
echo '<h2>Contact Us</h2>'; //large, header text
echo '<p>Thanks for using our website, if you have any questions, contact us at info@arrowdesign.ie.</p>'; //your message

echo '<br/>'; // this adds a space between your content 

echo $email_heading; // default woocommerce new account email - remove, if needed

}//end if customer failed order email
}//end function
// Add Content to the Woocommerce Customer Failed Order Email --------------- end //

This is how the “Failed” Email looks like after adding the code:

Add Content to the Woocommerce Customer Failed Order Email

Conclusion

We hope this Add Content to the Woocommerce Customer Failed Order Email post was helpful and you are now able to integrate this also on your website! You can find more articles here:

 

Read another Woocommerce post : ‘Add Content to the Woocommerce Customer On Hold Order Email

 

Arrow Design, based in Dublin, Ireland, provides quality website design services in Dublin and beyond at affordable prices. If you would like help with implementing the above code, or any wordpress website development project, contact us. We love website design and it shows! We provide custom wordpress plugin development, website design training and lots more.

We do it all, so you don’t have to!

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…We do more, so you can do less 🙂

 

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